Payment and Cancellation Policy

 

PAYMENT

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ALL bookings are to be paid within 30 days following your registration date (unless you register 30 days or less prior to course date in which case payment needs to be made immediately or upon registration).  Our courses tend to fill quite quickly and we cannot hold a place for delegates who have not made payment.

 

Payment by Cheque

Please make cheques payable to 'Cardiff University':

For the attention of Catherine Hough
Department of Anaesthetics, Intensive Care and Pain Medicine
3rd Floor 'B Block Main Building, University Hospital of Wales
Heath Park, Cardiff, CF14 4XW
Email: houghc@cardiff.ac.uk 

If sending a cheque please print this form or add a note (so that we know which course you are paying for) and send with your payment to the address above.

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Payment by Bank Transfer
If you would like to pay by bank transfer please ensure that you have tick the box on your registration form.

 

CANCELLATION POLICY

 

We appreciate that occasions arise which necessitate clients to cancel their course due to unforeseen circumstances and we therefore will try to be flexible in our approach to each individual case.  However, if cancellation notice is received less than 4 weeks before the course date, the client will still be required to pay 50% of the course cost as we would have already incurred costs associated with rooms, tutors and catering.  If cancellation notice is received less than 5 working days prior to the course date, the cancellation charge will be 100% of the course fee.
 

How to Cancel your Place

To cancel a place on a Bill Mapleson Course, notice of cancellation must be given by email to houghc@cardiff.ac.uk.